Last updated: 9th of September 2026
Thank you for shopping with Slightly Offline.
Almost every order is made specifically for you after your purchase. This helps us reduce overproduction and focus on creating products with care rather than keeping unnecessary inventory.
This Shipping Policy explains how we process, produce and deliver your order.
1. Order Processing
Once your order has been placed and payment has been successfully received, production begins as soon as possible.
Because most of our products are made to order, processing times are separate from shipping times.
Production usually takes 2–5 business days, although it may take longer during periods of exceptionally high demand, public holidays or circumstances outside our reasonable control.
2. Shipping Times
After production, your order is shipped using one of our fulfilment partners.
Typical delivery estimates are:
| Destination | Estimated delivery after fulfilment |
|---|---|
| United States | 3–6 business days (Standard) |
| Canada | 5-10 business days |
| Europe | 5–10 business days |
| Other international destinations | 10–20 business days |
These timeframes are estimates only and are not guaranteed delivery dates. Actual delivery times may vary depending on your location, customs processing, carrier delays, weather conditions or other factors beyond our control.
If we become aware of a significant delay after accepting your order, we will contact you and explain your available options.
3. Shipping Costs
Shipping costs are calculated during checkout.
The shipping price depends on:
- destination country
- products ordered
- package size
- shipping method selected
The exact shipping cost is displayed before you complete your purchase.
4. Order Tracking
Once your order has been shipped, you’ll receive a shipping confirmation email containing your tracking number whenever tracking is available.
Please allow up to 48 hours for tracking information to become active after shipment.
5. Split Shipments
Some orders may arrive in multiple shipments.
This can happen because:
- different products are produced at different fulfilment facilities;
- certain product types require separate packaging; or
- products become available at different times.
If your order is split, you will not be charged additional shipping solely because we choose to ship products separately.
6. Shipping Address
Please carefully review your shipping address before completing your order.
If you notice an error, contact us immediately at:
We’ll always try to help if your order hasn’t entered production yet.
Once production or shipping has started, we may no longer be able to change the delivery address.
If an order is returned because an incorrect or incomplete address was provided, additional shipping charges may apply for reshipment.
7. Customs, Duties & Import Taxes
International orders may be subject to customs duties, import taxes or other government charges imposed by the destination country.
Unless otherwise stated during checkout, these charges are not included in the purchase price and are the responsibility of the customer.
Customs policies vary between countries, and we recommend contacting your local customs authority if you have questions regarding potential import fees.
8. Lost Packages
If your tracking information shows no movement or your order appears to be lost, please contact us as soon as possible.
We’ll work with our fulfilment and shipping partners to investigate the shipment and determine the appropriate solution.
9. Damaged Deliveries
If your order arrives damaged, please contact us within 30 days of receiving your order.
Please include:
- your order number
- photographs of the product
- photographs of the packaging (if available)
- a short description of the issue
We’ll review the claim and arrange an appropriate solution if the product was damaged during production or delivery.
10. Delayed Deliveries
Although we strive to meet all estimated delivery times, delays occasionally occur.
These may include:
- severe weather
- customs inspections
- transportation disruptions
- carrier delays
- public holidays
- unexpected production delays
We appreciate your patience if this happens.
11. Unclaimed Shipments
If a shipment is returned because:
- it was unclaimed,
- delivery was refused without prior agreement,
- or an incorrect shipping address was provided,
we’ll contact you to discuss available options.
Additional shipping charges may apply if the order needs to be shipped again.
12. Countries We Ship To
We currently ship to most countries worldwide.
Some destinations may be unavailable due to carrier restrictions, legal requirements or international sanctions.
If shipping to your country is unavailable during checkout, unfortunately we are currently unable to fulfil orders to that destination.
13. Questions
If you have any questions regarding shipping, we’re happy to help.
Slightly Offline
Operated by INT2000 Oy
Where is my order made?
To reduce unnecessary shipping and shorten delivery times whenever possible, we work with a network of trusted fulfilment partners in multiple countries. Your order is typically produced at the facility closest to your delivery address, depending on product availability.
In some cases, products within the same order may be produced in different locations and arrive separately.